Personal Development

All our personal development trainings follow the same belief structure that in order to learn and put into practice what you have learnt, it is imperative that:

You have fun, you smile, you laugh, you are comfortable, You feel at ease, you ask questions, You are fed and watered (if appropriate) AND learn lots of helpful skills!

Handling Conflict

This session is for you if you need to understand, manage or deal with challenging situations and gives greater insight into human behaviour, identifying why some people can be difficult and how to deal with different types of people problems.  We will also look at how to produce positive outcomes from difficult situations

 

This programme is for you if you need to understand, manage or prevent the potential development of situations involving aggression and conflict, or deal with difficult people.

 

Training workshop objectives:

  • Recognise the characteristics of difficult people
  • Assess your own interpersonal skills
  • Learn techniques to identify and change behaviour – both your own and others
  • Learn how to communicate in difficult situations
  • Understand the principles of Transactional Analysis
  • This programme is for you if you need to understand, manage or prevent the potential development of situations involving aggression and conflict, or deal with difficult people.
  • Learn effective techniques to minimise conflict

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